Request Support
Email the support team with your company name, affected device, issue summary, and urgency.
Email supportAuthenticated area
Client Support Portal
This page is designed to be protected by Cloudflare Access. Use it for customer support links, onboarding notes, maintenance announcements, and secure IT service instructions.
WhatsApp Support
Use WhatsApp for quick coordination, appointment timing, and urgent follow-up.
Open WhatsAppSecurity Checklist
Enable MFA, keep endpoint protection active, update devices, and report suspicious email quickly.
Request reviewTeamViewer Session
Download TeamViewer before a remote support appointment and share the session ID only with UNI support staff.
Download TeamViewerAnyDesk Session
Download AnyDesk for remote troubleshooting when requested by the support team, then provide your AnyDesk address securely.
Download AnyDeskFree DNS Check Tool
Use DNS Checker to review public DNS records, propagation status, name servers, MX, TXT, A, and CNAME records.
Open DNS CheckerESET Online Scanner
Run ESET Online Scanner for an additional malware check when support requests a second-opinion antivirus scan.
Open ESET ScannerInternet Speed Test
Use Fast.com to check internet speed before reporting slow browsing, video call, Wi-Fi, or connection issues.
Open Fast.comCyber Threat Map
View a live global cyber threat map to monitor attack activity, malware trends, and security awareness during reviews.
Open threat mapMicrosoft Forms + Power Automate
Create request forms, approvals, ticket intake, and notification workflows using Microsoft 365 automation tools.